Find my device

my device still shows up on my device list but I haven’t been able to locate in and it’s been over a year, what do I do

iPhone 12 Pro Max, iOS 14

Posted on Nov 28, 2022 12:29 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2022 10:30 AM

Hi shandrea146,


We'd love to help out with this. It sounds like you're referring to a lost device, correct? If the device is offline and you're unable to locate it, or Find My wasn't enabled, you're still seeing the device on your list because your Apple ID is signed into it. If you would like to stop seeing the device on your device list, you can remove it. Because the steps vary by the device you're using, we've provided a link below that will provide steps for any device you're using to view your devices. If Find My is enabled however, you may be able to locate the device if it comes back online in the future. If you had Find My enabled, please check out the second link below to see what options are available, and how to be notified if the device comes online.


  1. Check your Apple ID device list to find where you're signed in - Apple Support
  2. Use the Find My app to locate a missing device or item - Apple Support


Cheers!





1 reply
Question marked as Top-ranking reply

Nov 30, 2022 10:30 AM in response to shandrea146

Hi shandrea146,


We'd love to help out with this. It sounds like you're referring to a lost device, correct? If the device is offline and you're unable to locate it, or Find My wasn't enabled, you're still seeing the device on your list because your Apple ID is signed into it. If you would like to stop seeing the device on your device list, you can remove it. Because the steps vary by the device you're using, we've provided a link below that will provide steps for any device you're using to view your devices. If Find My is enabled however, you may be able to locate the device if it comes back online in the future. If you had Find My enabled, please check out the second link below to see what options are available, and how to be notified if the device comes online.


  1. Check your Apple ID device list to find where you're signed in - Apple Support
  2. Use the Find My app to locate a missing device or item - Apple Support


Cheers!





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