Will an iPhone 14 pro max with model number 3AA/A Dubai purchase, worked in other country? Like, the Philippines? I haven’t open the phone yet, also the box is still sealed. Will facetime work outside Dubai? And will the warranty works or be eligible even if I move back to the Philippines from Dubai?
Thank you.
I did not talk to a sales person, I went to the Power Mac Center (service center) here in the Philippines, the people from repair/ service center have the warranty coverage checked. Maybe this is a case to case basis because they said thay they have to check their matrix if the phone bought was covered, and yup, fortunately for me the phone was warranty covered internationally.
Hey Santilim14,
Thank you for using Apple Support Communities!
You can use your iPhone in another country. Use these articles to help with how to do that:
About cellular data roaming options for your iPhone and iPad - Apple Support
Use eSIM while traveling internationally with your iPhone - Apple Support
How to unlock your iPhone for use with a different carrier - Apple Support
Cheers!
That’s what I’m trying to tell to the other person in the thread, because under the IMPORTANT RESTRICTION FOR SERVICE it says there that service or warranty “may” be limited, they did not said only limited to the country where you purchase the phone. I had the authorize center check the warranty and they said that I can have my phone serviced if ever I needed to and the warranty can cover even if I bought my phone in Dubai.
thank you for your response.
The warranty will only be valid in the country you purchased it in. If you purchase it in Dubai, the warranty will not be valid in the Philippines.
The iPhone warranty mentions that service “may” be limited to the country of original purchase. Often, if possible, a foreign country Apple Authorized Service location will offer service, if they can do so. But it is not guaranteed that you can get service outside of the country of original purchase. Lucky if you can, but don’t count on it.
Already went to Apple store and they said that the warranty is covered internationally.
That is not true, the sales person was misinformed.
Scroll down to where it says
IMPORTANT RESTRICTION FOR SERVICE
Legal - Accessory Warranty English - Apple
There is not, nor never has been an international warranty. Nor is there a case by case basis. But beleive whatever you would like to.
iPhone purchased in other country
