You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

airpod pro case not charging

My Airpod Pros are charged 100% but my case won't charge. It's down to 3%. I have tried other cords, etc. Ideas what is going on?

Posted on Nov 28, 2022 11:48 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 29, 2022 5:53 PM

Hi jillibo2000,

welcome to the Apple Community.


You may need to use the charging cable that came with the airpods.


You might want to check out the info. on charging AirPods Case:

Charge your AirPods and learn about battery life - Apple Support


How to check the charge status of AirPods case:

If your AirPods won’t charge - Apple Support


Resource:


AirPods User Guide – Apple Support 


More Support if needed:


AirPods Support Website:

Find all the topics, resources, and contact options you need for your AirPods....

AirPods Support - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Nov 29, 2022 5:53 PM in response to jillibo2000

Hi jillibo2000,

welcome to the Apple Community.


You may need to use the charging cable that came with the airpods.


You might want to check out the info. on charging AirPods Case:

Charge your AirPods and learn about battery life - Apple Support


How to check the charge status of AirPods case:

If your AirPods won’t charge - Apple Support


Resource:


AirPods User Guide – Apple Support 


More Support if needed:


AirPods Support Website:

Find all the topics, resources, and contact options you need for your AirPods....

AirPods Support - Official Apple Support


All the best :-)

airpod pro case not charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.