I am having trouble connecting my watch to my iPhone because of an update
It is saying unable to check for update but my phone is connected to the internet.
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User profile for user:
Chris_D13
User level:
Community Specialist
Hello 1122Kylie,
To help troubleshoot, first ensure your companion iPhone has the latest version of iOS. To do so, tap Settings > General > Software Update. Additionally, test after restarting your iPhone and then Apple Watch. Updating iOS and restarting your devices can help to clear up unexpected behavior:
"How to restart your Apple Watch if you have watchOS 9
- If your Apple Watch is charging, take it off the charger.
- Press and hold the side button until you see the power button
in the upper-right corner of the display. - Tap the power button.
- Drag the Power Off slider.
- After your watch turns off, press and hold the side button again until you see the Apple logo."
Additionally, updating the software while connected to a different network may help to isolate away from network issues.
If the update was downloaded successfully to your Apple Watch, then deleting the download and re-downloading it can help to clear up the issue. To do so, take these steps:
1) Open the Apple Watch app on your iPhone
2) Tap General > Storage
3) Locate the update and delete it
4) Place your Apple Watch on a charger
5) Try to update again: Settings > General > Software Update
If the issue continues, reach out to Apple Support directly to investigate and help resolve the issue: Contact - Official Apple Support
Kind regards.