Why is my account locked on Apple and iTunes

See this support document for help. You cannot fix this on your own, you need to contact Apple Support. If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

timmie192 Said:

"Why is my account locked on Apple and iTunes: Why is my account not active Apple and iTunes"

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Troubleshooting a Disabled Account:

You need to reenable your Apple ID. Do so by contacting Apple Support

So, what to do...

Contact Apple support:

Let Apple know about this, and let them know where you had purchased this.  Apple would most certainly look in to this.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait:
• Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Why Accounts Become Disabled:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

• Too many unsuccessful login attempts
• VPN (Virtual Private Network) usage
• Consistent transactions
• Session Times Out
• Disobeying Terms & Conditions