My WD Time Machine Backup disk (external)...

...is not mounting in Monterey 12.6.1, with Disk Utilities. It is a WD Passport 2TB Ext. HD, attached to my MacMini M1 2020. It has appeared several times, but not in the last two days and nothing unusual has happened. When attempting to mount it, with disk utilities, I get an " apple.DiskManagement.disenter error -119930868".


I can not seem to find anything but a "49xxx?" number error message online. If anyone might know where I can get further information on this particular error message, I would certainly appreciate the tip.


Thank you!

Mac mini 2018 or later

Posted on Nov 28, 2022 6:07 PM

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4 replies

Dec 2, 2022 9:18 AM in response to gym4jim

Have you tried the current drive on another Mac or even a Windows computer to see if the results change?


Does the Passport have WD's original formatting or did you (wisely) erase and reformat for Mac?


What does Disk Utility show fo the formatting/partitioning?


I used to sell WD drives in my Apple sales days, as they were pretty dependable. They had to be...they were $650 for a 40 MB HD!


Understand. We paid US$260 for an 8MB RAM model for a Performa 475 in the early 90's!


I have great respect for WD bare drives. All our Macs are backed up to 3.5-inch WD "Black" series drives, but they are NOT in WD enclosures.


My quibble, and it is a big one, is the WD enclosures and their software are not so good. Also WD used a proprietary formatting on the drives in those enclosures. I have a MyBook Mac Edition and it had strange formatting or partitioning that apparently confused basic Mac disk access software. The drive and the computer both overheated and I has lots of stalls.


The MyBook finally became tolerable when I removed the drive inside (no trivial feat!), erased and reformatted it to Mac HFS+. Still the drive performed better in another brand of enclosure than it did in the original.


My philosophy on the external backup drive for desktop computers is this:

  • A cheap 2.5-inch bus-powered drive that was designed to go on sale every other weekend is like having your life savings in a plastic piggy bank.
  • Desktop computers can use robust reliable, self-powered enclosures that hold better-quality 3.5-inch SATA 6G 7200rpm desktop-class drives. That is like having your savings in a safe.


We use only these enclosures for our WD Black drives:


https://eshop.macsales.com/shop/owc-mercury-elite-pro


Zero issues and plenty of speed.

Dec 1, 2022 7:00 PM in response to Ronasara

Ronasara -


Apologizes for not getting back sooner, but I have been trying to get this drive back. I did not fully explain the situation I have. I upgraded to Ventura, did not like it and down graded back to Monterey. BEFORE I upgraded, I made, on a newly erased Passport, that I bought in June '22, and let TimeMachine back up 2 -3 times before I up graded to Ventura. While in Ventura, it made about 4 back ups of Ventura....which I don't care about. That should shed some different light on the subject.


I never started making backups until 2009 with my MBP, and this year and last year with my Mac mini. About a year ago had to reinstall the system and unfortunately was incorrectly guided, so I lost the data. However, I had a Time Machine back up on a WD Elements. When I went to restore, it was gone. Been into computers 40 years, and I never made back ups except for these two times, and never lost so much as a "bit" of data. Oh well, luck had to vanish at some point.


My last resort is to go to Best Buy and see if they can do anything to get my data back. Disk Utilities "Info" says the drive is completely full, which is impossible. There is no more than about 250MB on the disk in back ups.


I used to sell WD drives in my Apple sales days, as they were pretty dependable. They had to be...they were $650 for a 40 MB HD!


Thanks for getting back. :)

Dec 2, 2022 11:13 AM in response to Allan Jones

Allan -


The answers to your first three questions are:


  1. Yes, Windows 10 sees the drive in File Explorer, but that is all. Can not open the drive.
  2. YES! I have had experience with using WD utilities and erased and reformatted the drive with Apple Disk Utilities.
  3. Below is taken from the About This Mac:

I tried the drive with different cable on different USB ports.


It says that it is formatted with MS-DOS FAT32, but when I erased, it said GUID and APFS in Disk Utilities.


This screen shot is from Info on the the right hand side of Disk Utilities:


  1. The Capacity and Used space are exactly the same...to every "bit"! Not correct. I believe I at one time saw the drive to have something in the vicinity of 250MB of TimeMachine BUs.
  2. The backups...three from Monterey and about five from Ventura, based on the dates and times of the backups. I had erased the drive before doing the first backup of Monterey, before upgrading. I did the upgrade the following day.



There were several times, in between the many calls to Apple Tech & Seniors, that the disk drive (entitled "MacMini M1 TMBU") popped up on the desk top. If I double clicked on the drive, I would get the BBOD. However, opening the Finder window and clicking on the TMBU in the left side bar, it would open and I would see the several dates and back-ups from both OSes, though I only cared about the second one to down-grade back to Monterey. Also, a couple of times the drive would also be found by Migration Assistant. However, when it went exploring to find what application and documents to migrate, it would search for hours. I even let it go 12 hours and nothing happened. Had I known then (even told by some techs you can't) I could have dragged my data files over, I would have when I saw the folders and files on the TMBU disk. GRRRR!


That's the short answer to your questions. I know what you mean about the Black drives, if they are the ones called MyBook, MyBookLive and MyBookWorld (white). I have them all. The MyBookLive (original one)Is on my network as a NAS drive. My MBP has been doing TMBUs to it for years. I tried to figure out how to ** my MacMini M1 to it, but all I could determine was that the drive had to be erased and reformatted. Not willing to do that as there are also files on it from my Windows machine. Knock on wood, that it continues to behave until I get a chance to perhaps get the new MyBookLive.


Thank you for your questions and help in figuring this all out. The Utilities report are puzzling as they do not reflect what I am 99% certain they should say.


Best, Jim

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