can I track my beats based on the serial number if they are not registered to my phone

can I track my beats based on the serial number if they are not registered to my phone


Posted on Nov 29, 2022 3:34 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 1, 2022 4:08 PM

Hey there sdanahey,


Thanks for reaching out to the Apple Support Communities. To get started, we do want to let you know that if your Beats were not set up with Find My before they went missing, then it would not be possible to track or locate your missing Beats.


For the best steps on what to do if your Beats are lost, check out this link here: If your Powerbeats Pro, Beats Studio Buds, or Beats Fit Pro are lost - Apple Support


If you lose your Powerbeats Pro, Beats Studio Buds, or Beats Fit Pro earbuds or charging case, you can use Find My to find them.

If your Powerbeats Pro, Beats Studio Buds, or Beats Fit Pro earbuds or charging case are lost or damaged, you can find your serial number, then contact Apple Support. If you have the original packaging for your Beats product, you might see the serial number next to the barcode. You might also find the serial number on the original product receipt or invoice.
Learn about pricing and service options.


If using an Android device then you would have had to add the Beats to the Beats app and give the app location permission, before the Beats were lost. Check out this next link for more details: Find a device using Locate My Beats in the Beats app for Android - Apple Support


We hope that's able to help.


Best regards.

1 reply
Question marked as Top-ranking reply

Dec 1, 2022 4:08 PM in response to sdanahey

Hey there sdanahey,


Thanks for reaching out to the Apple Support Communities. To get started, we do want to let you know that if your Beats were not set up with Find My before they went missing, then it would not be possible to track or locate your missing Beats.


For the best steps on what to do if your Beats are lost, check out this link here: If your Powerbeats Pro, Beats Studio Buds, or Beats Fit Pro are lost - Apple Support


If you lose your Powerbeats Pro, Beats Studio Buds, or Beats Fit Pro earbuds or charging case, you can use Find My to find them.

If your Powerbeats Pro, Beats Studio Buds, or Beats Fit Pro earbuds or charging case are lost or damaged, you can find your serial number, then contact Apple Support. If you have the original packaging for your Beats product, you might see the serial number next to the barcode. You might also find the serial number on the original product receipt or invoice.
Learn about pricing and service options.


If using an Android device then you would have had to add the Beats to the Beats app and give the app location permission, before the Beats were lost. Check out this next link for more details: Find a device using Locate My Beats in the Beats app for Android - Apple Support


We hope that's able to help.


Best regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

can I track my beats based on the serial number if they are not registered to my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.