I forgot my parental screen time passcode and it’s not giving me a forgot my password option

The option to click forgot my passcode is not coming up when I don’t recall the parental screen time passcode.

iPhone XR, iOS 16

Posted on Nov 29, 2022 8:52 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2022 8:44 AM

Read this support article for instructions on what to do "If you forgot your Screen Time passcode". Click here --> If you forgot your Screen Time passcode - Apple Support


Makes sure it isn't something silly such as you needing to scroll down to see it.


If you still have issues resetting your Screen Time passcode, contact Apple Support.

Contact - Official Apple Support


OR


If you are running a system prior to iOS 13.4, read this Apple Support document about what to do "If you forgot the passcode on your iPhone, or your iPhone is disabled". Click here then select your device type if necessary --> If you forgot your iPhone passcode - Apple Support - Also has links for what to do for an iPad or an iPod touch.


1 reply
Question marked as Top-ranking reply

Nov 30, 2022 8:44 AM in response to finley183

Read this support article for instructions on what to do "If you forgot your Screen Time passcode". Click here --> If you forgot your Screen Time passcode - Apple Support


Makes sure it isn't something silly such as you needing to scroll down to see it.


If you still have issues resetting your Screen Time passcode, contact Apple Support.

Contact - Official Apple Support


OR


If you are running a system prior to iOS 13.4, read this Apple Support document about what to do "If you forgot the passcode on your iPhone, or your iPhone is disabled". Click here then select your device type if necessary --> If you forgot your iPhone passcode - Apple Support - Also has links for what to do for an iPad or an iPod touch.


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I forgot my parental screen time passcode and it’s not giving me a forgot my password option

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