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Unable to open links

Just started a few days ago. Will not respond whenever I try to open a link. Or it may take me to a blank page


iPad Air, iPadOS 16

Posted on Nov 30, 2022 3:00 AM

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Question marked as Best reply

Posted on Nov 30, 2022 3:09 AM

As an initial step, clear your cached Safari data - and then perform a forced restart of your iPad.


Clear Safari cached data:

Settings > Safari > Clear History and Website Data


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



3 replies
Question marked as Best reply

Nov 30, 2022 3:09 AM in response to Unabletolink

As an initial step, clear your cached Safari data - and then perform a forced restart of your iPad.


Clear Safari cached data:

Settings > Safari > Clear History and Website Data


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



Unable to open links

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