iPad received with incorrect colour in box

how do I find out what colour my iPad Air should be, as I ordered a Starlight and there is a Space Grey in the box, which as sealed in the same way all Apple products are


iPad Air 5 Wi-Fi

Posted on Nov 30, 2022 3:00 AM

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Posted on Nov 30, 2022 3:13 AM

The product box should state the model and colour of its contents. If you ordered your iPad directly from Apple, you have 14-days within which to unconditionally return an unwanted item for exchange or refund. If an error has been made either in ordering or shipping the correct item, you have an easy path to replacement.

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Question marked as Top-ranking reply

Nov 30, 2022 3:13 AM in response to flyingfin

The product box should state the model and colour of its contents. If you ordered your iPad directly from Apple, you have 14-days within which to unconditionally return an unwanted item for exchange or refund. If an error has been made either in ordering or shipping the correct item, you have an easy path to replacement.

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iPad received with incorrect colour in box

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