You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why my Face ID isn’t working anymore

Why my Face ID isn’t working

iPhone 11 Pro Max

Posted on Nov 30, 2022 5:49 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2022 6:37 AM

I you have a 'Face ID disabled' message, this document deals with that specific issue --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you just have issues with Face ID not working properly, read this document --> If Face ID isn't working on your iPhone or iPad Pro - Apple Support


1 reply
Question marked as Top-ranking reply

Nov 30, 2022 6:37 AM in response to ekerin

I you have a 'Face ID disabled' message, this document deals with that specific issue --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you just have issues with Face ID not working properly, read this document --> If Face ID isn't working on your iPhone or iPad Pro - Apple Support


Why my Face ID isn’t working anymore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.