MacBook keyboard
would it be possible for apple to clean my computer and replace broken/loss keys?
MacBook Air
Question marked as
User profile for user:
Trish313
User level:
Community Specialist
Hi gptxserg,
Thank you for posting in Apple Support Communities!
Depending on your region, you may be able to have your Mac cleaned at an Apple Store. You can also do it from home using the instructions provided by Apple here: How to clean your Apple products - Apple Support.
Learn how to clean your Mac laptop computer.
MacBook, MacBook Pro, and MacBook Air
When cleaning the outside of your MacBook, MacBook Pro, or MacBook Air, first shut down your computer and unplug the power adapter. Then use a damp, soft, lint-free cloth to clean the computer's exterior. Avoid getting moisture in any openings. Don't spray liquid directly on the computer. Don't use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide that might damage the finish.
To clean the screen on your MacBook, MacBook Pro, or MacBook Air, first shut down the computer and unplug the power adapter. Dampen a soft, lint-free cloth with water only, then use it to clean the computer's screen.
To clean hard-to-remove smudges or fingerprints on the display or exterior of your Mac, you can use a cloth moistened with a 70-percent isopropyl alcohol (IPA) solution to gently wipe the display or enclosure of your Mac laptop.
For keyboard repair options, you can also visit a local Apple Store if there is one nearby or you can contact Apple Support for your service options. Depending on your region, you may be able to reach out to Apple Support here: Get Support.
Take Care!