Beats Pro not charging or holding a charge
Why does my right Beats Pro die after 15 minutes when fully charged? And why won’t my left Beats Pro not charge properly? I have to literally hold it in place.
User profile for user:
kamote0628
User level:
Community Specialist
Hi Star4567abc,
We appreciate you reaching out to us. We understand that you are experiencing issues charging your Beats.
We’d like to gather additional details that may help us be in a better position to assist you.
Would you please tell us which Beats model you are using? For example, Powerbeats Pro, Beats Fit Pro?
Have you had the chance to try the steps in the article below?
Charge your Powerbeats Pro - Apple Support
Charge your Beats Fit Pro - Apple Support
If yes, you may have to set up service for your Beats.
Having to hold your Beats down just for it to charge could mean a hardware-related issue.
Beats Repair & Service - Apple Support
Take care!