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Apple mail with Comcast - anyone else having the same problem?

I have 3 Apple mail email addresses that have been setup and working with no issues for years. As of around November 15 my main email address stopped sending outgoing mail. Webmail (Comcast mail using a browser) and email using my iphone have no problems. Other 2 email addresses still work for incoming and outgoing email and Apple mail. I am using an iMac.


Does anyone else who uses Comcast as a provider for email experience the same problem?


I could not get any help from Apple or Comcast. Nobody can explain what I should do based on the error message I get when I try to send an email using Apple mail from the email address that has a problem ("The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again"). Nothing was changed on my end for years. I did change my password for this email address in Comcast, in Apple mail on on my iphone. I knew that this will not be a fix, and it was not, but I tried.


If anyone else has the same issue, please let me know.



iMac 21.5″, macOS 10.14

Posted on Dec 1, 2022 3:15 PM

Reply
5 replies

Dec 1, 2022 4:18 PM in response to Suzy2014

See if it's related to these...


Mac's Mail App is not as modern as iOS's Mail app, Many eMail providers now require a separate App Password different from your eMail password…


Then you may need Ways to securely access AOL Mail…

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in


Or it may just need an App Password separate from the gMail password…

https://support.google.com/mail/answer/185833?hl=en-GB

Apple Mail won't sign in to Google account - Apple Community


Note from PrestoWebDesign…

Trying to add Gmail account to Apple Mail… - Apple Community

Trying to add Gmail account to Apple Mail… - Apple Community


Yahoo has gone to this too...

https://help.yahoo.com/kb/access-yahoo-mail-third-party-apps-sln15241.html


Yahoo App password…

Generate and manage third-party app passwords

Some older, third-party email apps (that do not use our Yahoo branded sign in page) require you to enter a single password for login credentials. To access your Yahoo Mail account on these apps, you'll need to generate and use an app password. An app password is a long, randomly generated code that gives a non-Yahoo app permission to access your Yahoo account. You’ll only need to provide this code once to sign in to your third-party email app.

https://help.yahoo.com/kb/access-yahoo-mail-third-party-apps-sln15241.html


Using app passwords with apps that don't support two-step verification (microsoft.com)

What about application passwords? Will that keep working?

If application passwords are being used for MFA (Multi Factor Authentication) along with basic auth as another auth mechanism, then when basic authentication is disabled, app passwords used for MFA will stop working too.

Where can I find more information?

There are several resources that we wanted to provide here as additional reading:

https://techcommunity.microsoft.com/t5/exchange-team-blog/exchange-online-email-applications-stopped-signing-in-or-keep/ba-p/3641943

Exchange Online email applications stopped signing in, or keep asking for passwords? Start here. - Microsoft Community Hub


Apple mail with Comcast - anyone else having the same problem?

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