Apple ID linked to a wrong Phone number

Recently I got a new phone and tried to start it using the old one


I have an Apple ID which seems to be linked to an unknown number to me


When I tried to recover my account, I have informed that I didn´t know the associated number, which then asked me my birthdate and 2 security questions,


Of course, I know my birthdate, but I know for sure both answers to the questions, I´m simply not getting it right (if camel case, or in my mother tong...)


So I´m not able to get signed to my account and therefore not able to install my apps,


But my point here is,


My Apple ID is an old Hotmail email address that I use still today, and have access to it, and why I´m not allowed to verify my ID by validating that I have access to my email


Moreover, besides the 3 steps automated recovery process, why it´s so difficult to get some help in this subject?


Finally, to be able to post my question here I had to have a second Apple account to be able to


Can someone help me?


And please, don´t point me anymore to the 3 steps validation which doesn´t work for


Thanks in advance

iPhone XS, iOS 16

Posted on Dec 1, 2022 8:00 PM

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Dec 1, 2022 8:24 PM in response to AlaorSilva

Just adding up in Post above

The funniest part is, I´m also trying to recover my Account from my old phone where it used that account and have my biological information stored, and I CANNOT use my biological information as proof that I´m the account owner.


I use the same account since 2008,

I can pay, I can login to my phone, I can use my biological signature for other applications...


But I cannot use it to recover my account on Apple,

Funny...

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Apple ID linked to a wrong Phone number

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