How to buy a genuine iPhone battery when no Apple stores?

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Level 1

106 points

How to buy a genuine iPhone battery when no Apple stores?

I'm outside US 'till spring. No Apple stores or authorized Apple dealers in the country. Yes, there are such places. My iPhone SE (1st gen, 15.7.1) says my battery is significantly degraded. I can buy stuff in US and folks who can bring to me. There are qualified techies here who are familiar with iPhones and can install battery.

But can't find a way to buy Apple batteries. Any sources on genuine iPhone batteries?

I know that replacing battery this way isn't perfect, but in these circumstances it's best I can do. May not be a subject anyone wants to touch.

Still help appreciated.

iPhone SE

Posted on Dec 2, 2022 7:27 AM

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Answer 1

Top-ranking reply

lobsterghost1

Community+ 2026

Level 10

192,161 points

Dec 2, 2022 7:36 AM in response to ArmandoWyo

Typically, Apple does NOT sell parts. They do have a self service option for a few newer iPhone models, but NOT for an iPhone SE first generation. To get an authentic Apple Battery installed in your iPhone, while not ideal for you, you'll need to either visit a location/country where there is Authorized Service Providers or ship your phone to someone you know in a country where they can take it to an Apple Store for battery replacement and then have them ship the phone back to you. Or maybe consider given your circumstance, it might be time to just buy a new iPhone. I'd have someone buy it in the US and ship it to you so you have warranty in the US when you return. Apple won't ship it to you outside the US.

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Answer 2

KiltedTim

Level 10

229,404 points

Dec 2, 2022 7:30 AM in response to ArmandoWyo

Apple does not sell iphone parts, including batteries. You can’t buy one at all. The only way to get one is to have it installed by Apple or an authorized service provider.

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Answer 3

Dec 2, 2022 8:08 AM in response to ArmandoWyo

Apple Support has numbers in many more countries than US, Canada and Mexico. It has numbers in many countries in Europe for instance. click here-> Contact Apple for support and service - Apple Support

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Answer 4

KiltedTim

Level 10

229,404 points

Dec 2, 2022 7:37 AM in response to ArmandoWyo

ArmandoWyo wrote:

"The only way to get one is to have it installed by Apple or an authorized service provider."

Thank you for telling me what it says on Apple website.

If you knew that, then why did you think you were going to get a different answer here?

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Answer 5

Dec 2, 2022 7:49 AM in response to ArmandoWyo

Yes, you can certainly pay for an unauthorized repair. If you plan to keep the phone longer however, if they mess it up, Apple won't touch the phone when you come back to the US, so you could end up paying someone for a botched battery replacement AND still need to buy a new iPhone. I do get that your circumstance is not ideal.

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Answer 6

ArmandoWyo Author

Level 1

106 points

Dec 2, 2022 8:04 AM in response to lobsterghost1

New phone is probably best option. rather do that in person and not risk getting it here. Or migration problems. (Like most US businesses, Apple support only has 800 number, and reachable only in US, Canada, or Mexico.)

That means hoping the SE degraded battery last until return to US.

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Answer 7

ArmandoWyo Author

Level 1

106 points

Dec 2, 2022 8:21 AM in response to Phil0124

I deal with this problem a lot. Indeed, it's why I rely on Apple discussions; b/c I can't call Apple from most places I go.

It's when you realize that the USA is a very provincial place. Take Apple. Europe: can call from everywhere. Latin America and Caribbean: only 2 countries. Africa: only 2 countries. it's even worse than I thought.

But Apple is in same club as almost every big US company. (Think amazon may be only prominent exception.) I ask over and over, just have 1 real number to call, even if i have to pay for it. Never happens.

don't take my word. Travel. And try it.

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