iCloud "export vCard" is not working

I'm trying to backup contacts. Logged in to iCloud on MBP, went to Contacts, selected a single contact, clicked on "Export vCard..." and nothing happens. Also tried selecting all contacts (what I really want to do) and got the same result.


13-inch 2019 MBP

OS 12.6

Safari 16.0

Posted on Dec 2, 2022 10:12 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 5, 2022 8:56 AM

Hello mister_bill,


Are you logging into www.iCloud.com in order to export these contacts from iCloud? If so, make sure you are following these steps: Import or export a vCard in Contacts on iCloud.com - Apple Support.

Export a vCard
1. In Contacts on iCloud.com, select one or more contacts in the contacts list.
2. Click the Show Actions Menu pop-up button in the sidebar, then choose Export vCard.
If you select multiple contacts, Contacts exports a single vCard containing all of them.

Tip: You can export all your contacts as a single vCard and use it as a backup.


If you are exporting contact from the Contacts app on your Mac, these steps may be better suited to your issue: Export or archive contacts in Contacts on Mac - Apple Support.

Export all contacts
- In the Contacts app  on your Mac, choose File > Export > Contacts Archive, choose a location, then click Save.

The contacts are exported as an archive file (.abbu) only.


We hope this information helps you out.


Cheers!

3 replies
Question marked as Top-ranking reply

Dec 5, 2022 8:56 AM in response to mister_bill

Hello mister_bill,


Are you logging into www.iCloud.com in order to export these contacts from iCloud? If so, make sure you are following these steps: Import or export a vCard in Contacts on iCloud.com - Apple Support.

Export a vCard
1. In Contacts on iCloud.com, select one or more contacts in the contacts list.
2. Click the Show Actions Menu pop-up button in the sidebar, then choose Export vCard.
If you select multiple contacts, Contacts exports a single vCard containing all of them.

Tip: You can export all your contacts as a single vCard and use it as a backup.


If you are exporting contact from the Contacts app on your Mac, these steps may be better suited to your issue: Export or archive contacts in Contacts on Mac - Apple Support.

Export all contacts
- In the Contacts app  on your Mac, choose File > Export > Contacts Archive, choose a location, then click Save.

The contacts are exported as an archive file (.abbu) only.


We hope this information helps you out.


Cheers!

Dec 6, 2022 8:41 AM in response to mister_bill

Hey mister_bill,


To isolate the issue further, we'd recommend testing to see if the issue occurs in safe mode.


This article explains how: Start up your Mac in safe mode - Apple Support


"Start up your Mac with Apple silicon in safe mode

  1. On your Mac, choose Apple menu  > Shut Down.
  2. Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
  3. Press and hold the power button on your Mac until “Loading startup options” appears.
  4. Select a volume.
  5. Press and hold the Shift key, then click Continue in Safe Mode.
  6. The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.

Start up your Intel-based Mac in safe mode

  1. Turn on or restart your Mac, then immediately press and hold the Shift key until you see the login window.
  2. Log in to your Mac.
  3. You might be asked to log in again.
  4. On either the first or second login window, you should see “Safe Boot” in the menu bar."


Thanks!

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iCloud "export vCard" is not working

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