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Need help for an older App Store purchase

An App Store purchase from 4-16-21 (Mobilityware Free Cell) has stopped recognizing me as a paid customer. Unfortunately, the purchase isn't showing up in my purchase history. How can I get older purchases to show so that I can get help with this purchase?

iPhone 13, iOS 16

Posted on Dec 2, 2022 12:59 PM

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Question marked as Top-ranking reply

Posted on Dec 2, 2022 1:36 PM

An App Store purchase from 4-16-21 (Mobilityware Free Cell) has stopped recognizing me as a paid customer. Unfortunately, the purchase isn't showing up in my purchase history.


On your iPhone you can check easily.

Try this -> go to -> Settings -> tap your profile -> tap Media and purchases -> View account -> log in.

Scroll to and tap -> Purchase history -> purchase history -> tap the last  90 days.

Then select a different date range.

You will then see a list of 'years' and you can select a year to view.


1 reply
Question marked as Top-ranking reply

Dec 2, 2022 1:36 PM in response to bshandling

An App Store purchase from 4-16-21 (Mobilityware Free Cell) has stopped recognizing me as a paid customer. Unfortunately, the purchase isn't showing up in my purchase history.


On your iPhone you can check easily.

Try this -> go to -> Settings -> tap your profile -> tap Media and purchases -> View account -> log in.

Scroll to and tap -> Purchase history -> purchase history -> tap the last  90 days.

Then select a different date range.

You will then see a list of 'years' and you can select a year to view.


Need help for an older App Store purchase

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