VPN automatically disconnect

Now i am working in China . My iphone is 14 plus with ISO 16.1 version . Download VPN through North American ID account. I already try multiple VPN APPs in my iphone . Almost the same issue VPN automatically disconnect showing on screen and not enable to assess Youtube/ google ..website even VPN showing connecting normal. What is the reason ? How can i setup my phone .

iPhone 14 Plus

Posted on Dec 2, 2022 4:45 PM

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1 reply

Dec 5, 2022 2:52 PM in response to lei200

Hi lei200,


Thank you for posting in Apple Support Communities!


When your device is not up to date, you can experience unexpected issues such as the one you are experiencing. The latest iOS is currently iOS 16.1.2. We'd recommend updating as the first step to confirm this continues on the latest version.


1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. Tap Install Now


You can find additional information here: Update your iPhone or iPad - Apple Support


Have a good one!

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VPN automatically disconnect

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