AirPods Max clipping and distortion on iPhone 16.1.2

The AirPod Max audio was perfect (first gen purchase) then after updating to phone 16.1.2 the audio clips, is distorted and is unlistenable. On the same phone the AirPods Pro are perfect. Any help is appreciated. Thanks!

Posted on Dec 2, 2022 7:43 PM

Reply
2 replies

Dec 5, 2022 4:04 PM in response to modulator37

Greetings modulator37,


If you are having difficulty with audio from your AirPods Max, begin by following the guidance found here:


If the sound from your wireless headphones cuts out or is distorted - Apple Support


"Improve your Bluetooth connection

Your headphones communicate using Bluetooth, and a Bluetooth signal can be interfered with or weakened in some situations.

Your headphones might lose their connection more often with streaming audio than with content that is stored on your device.* With your device within a few feet of you, try to listen to music or other audio content that is stored on your device—not streamed—with your headphones. On your iOS or Android device, open the Music app. On a Mac with macOS Catalina, open the Music app. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Then play a song that does not have the Download button Download icon next to it. Or tap the Download button Download icon to download the song.

If your headphones maintain their connection without distortion during this test, then here are a couple of things that can help in other situations:

  • Keep your iPhone or other device close to you, so that no obstructions, like walls or floors, are between you and your device.
  • If possible, move to a different place—in particular, move away from places with many people or a lot of Wi-Fi activity, poorly shielded cables, microwave ovens, and wireless speakers (or turn off the oven or speaker)."


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPods Max clipping and distortion on iPhone 16.1.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.