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Apple ID disabled

My wife used my bank details for subscription without letting me know, when I report unauthorized transaction apple disabled her apple id. How can i get help

iPhone X, iOS 15

Posted on Dec 2, 2022 9:25 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2022 7:14 AM

Hello Cley_mlay,


See if the "security" method presented in this document works for her:


If your Apple ID is locked or disabled - Apple Support


However, it is possible there's a special lock on the account because your reporting the issue to Apple may have alerted their fraud department. In that case you need to contact Apple and explain what happened:


Contact Apple for help with Apple ID account security - Apple Support


1 reply
Question marked as Top-ranking reply

Dec 3, 2022 7:14 AM in response to Cley_mlay

Hello Cley_mlay,


See if the "security" method presented in this document works for her:


If your Apple ID is locked or disabled - Apple Support


However, it is possible there's a special lock on the account because your reporting the issue to Apple may have alerted their fraud department. In that case you need to contact Apple and explain what happened:


Contact Apple for help with Apple ID account security - Apple Support


Apple ID disabled

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