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Level 1

4 points

Unlock my phone

My iPhone 11 has had an update and now wants me to sign in with a 6 digit code rather than the 4 digit one I usually use. I am therefore unable to access my phone and have been locked out. Can anyone help. My information is backed up with an old email which is now not active as I use a different one.

Posted on Dec 2, 2022 11:19 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,802 points

Posted on Dec 2, 2022 11:24 PM

Lock Screen Passcode or Screen Time Passcode.

Following this process is the only way out if your iPhone is disabled. The steps given in this link will help you reset the passcode -> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...

Note:

If you have lost your Lock Screen Passcode and have a backup then there is nothing to worry about.
If you have forgotten the Screen Time Passcode then restoring your device from a backup after the passcode reset will return the Passcode back to your device. So, please do not restore from a backup.

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Unlock my phone

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