Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How can I update my phone

Why I can not update my phone?

Posted on Dec 3, 2022 8:15 AM

Reply
2 replies

Dec 3, 2022 8:17 AM in response to ahamodi

Go to Settings/General/About and note the iPhone Model Name, then check its version compatibility from this list:


  • iPhone 8 or newer, including SE 2nd and 3rd editions, you can update to 16.x
  • Any iPhone series 6S and 7, and any model SE: You can update to 15.7
  • iPhone 5S or 6: You cannot update to iOS 13 or higher; you can update only to iOS 12.5.6
  • iPhone 5: You can update only to 10.3.4
  • iPhone 5C: You can update only to 10.3.3
  • iPhone 4S: You can update only to 9.3.6
  • iPhone 4: You can update only to 7.1.2


If your phone is eligible:


To update over the air from the phone all of these requirements must be met:

  • You need at least 10 GB of free storage for iOS 16 or 6 GB for iOS 15 or lower; more is better
  • You must be connected to a Wi-Fi network (and not a personal hotspot) unless it is an iPhone that supports cellular 5G (12, 13, 14 or SE 3rd edition) and has a 5G network connection
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN, and it may be necessary to delete any VPN apps and VPN profiles
  • The phone cannot be in Airplane mode
  • You cannot still have a beta version installed on the phone
  • You cannot have a previous version that was downloaded, but not installed - go to Settings/General/iPhone Storage to look; if you find an iOS installer, delete it


If you can't meet all of them you can still update using your computer.

How can I update my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.