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My phone won't turn on

Yesterday night I was using my phone and it was working perfectly fine and I put it to charge and went to sleep. I woke up and the phone will not turn on. I tried many different things like holding the power button and holding the power button and the volume button at the same time. I also tried different chargers and all the chargers I tried worked for other devices but not my phone. My phone still won't turn on and I'm wondering if anyone has had this same problem and know how to fix it.

iPhone 13 Pro, iOS 16

Posted on Dec 3, 2022 10:37 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2022 2:31 PM

First ensure the charger has power and is working.

Then use the correct forced restart for the iphone 13

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.


if that does not help you will need apples help

Genius Bar Reservation and Apple Support Options - Apple

and/or

Apple Support


1 reply
Question marked as Top-ranking reply

Dec 3, 2022 2:31 PM in response to MatiasCD143

First ensure the charger has power and is working.

Then use the correct forced restart for the iphone 13

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.


if that does not help you will need apples help

Genius Bar Reservation and Apple Support Options - Apple

and/or

Apple Support


My phone won't turn on

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