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Apple Motion 5.6.3 Not Opening/Responding

Motion is not responding and needing to force quit. When I trash preferences it will bring me as far as the "new features" screen and then stop responding after continuing. Motion does open under a new user login. I have the EtreCheck report....



Thanks!

Mac Pro

Posted on Dec 3, 2022 1:30 PM

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2 replies
Question marked as Helpful

Dec 3, 2022 8:36 PM in response to MacAttackAZ

Hi MacAttackAZ


Is this something that happened only after updating to 5.6.3?


If so, from previous cases that match your description of the problem, we know that it may be caused by plugins you have installed becoming out of date and losing compatibility with the new version.


If you have Motion set to open to the project browser, then Motion can't open until all the plugins you have installed for Motion and for FCP are loaded. An unresponsive plugin will prevent this process from being completed.


Try removing plugins - especially anything from Pixel Film Studios, then see if Motion opens.


Other advice has been that you should check that you have at least 15% storage available (BenB).


Or, is this just happening when you are opening a specific motion template? If so, then that template is likely to have a pairing of behaviors, usually link behaviors, that while running fine in the template, will create a 'link loop' that Motion cannot process again when saved - and prevents the template from being opened again.


Question marked as Helpful

Dec 4, 2022 2:44 AM in response to MacAttackAZ

Do follow rowie302's advice. Incompatible plugins are very likely involved - especially if from PFS...


AND... you have the creepy "cleanmymac" thing. This is tantamount to malware, and could have damaged your system. Completely remove it, following their instructions (it is NOT enough to drag the application to the trash).


3 replies
Question marked as Helpful

Dec 3, 2022 8:36 PM in response to MacAttackAZ

Hi MacAttackAZ


Is this something that happened only after updating to 5.6.3?


If so, from previous cases that match your description of the problem, we know that it may be caused by plugins you have installed becoming out of date and losing compatibility with the new version.


If you have Motion set to open to the project browser, then Motion can't open until all the plugins you have installed for Motion and for FCP are loaded. An unresponsive plugin will prevent this process from being completed.


Try removing plugins - especially anything from Pixel Film Studios, then see if Motion opens.


Other advice has been that you should check that you have at least 15% storage available (BenB).


Or, is this just happening when you are opening a specific motion template? If so, then that template is likely to have a pairing of behaviors, usually link behaviors, that while running fine in the template, will create a 'link loop' that Motion cannot process again when saved - and prevents the template from being opened again.


Question marked as Helpful

Dec 4, 2022 2:44 AM in response to MacAttackAZ

Do follow rowie302's advice. Incompatible plugins are very likely involved - especially if from PFS...


AND... you have the creepy "cleanmymac" thing. This is tantamount to malware, and could have damaged your system. Completely remove it, following their instructions (it is NOT enough to drag the application to the trash).


Apple Motion 5.6.3 Not Opening/Responding

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