Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to purchase using my iTunes Filled Account

Unable to purchase in app:


(Your purchase could not be completed)

iPhone 8 Plus, iOS 12

Posted on Dec 3, 2022 1:08 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2022 1:12 PM

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple ID balance, you need to set your Apple ID balance as your default payment.

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

1 reply
Question marked as Top-ranking reply

Dec 3, 2022 1:12 PM in response to FAbdulhadi

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple ID balance, you need to set your Apple ID balance as your default payment.

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

Unable to purchase using my iTunes Filled Account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.