Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have requested a refund but still not received it yet?

I have requested a refund but still not received it yet?

Posted on Dec 3, 2022 3:54 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2022 11:27 PM

When will I get the money back? -

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


• Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.


• Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


• All other payment methods – It might take up to 30 days for the statement to show the refund. Contact your financial institution if you don't see the refund after 30 days.


M1 Mac mini, macOS 13; Watch, series 7 GPS/cellular, watchOS 9.1; iPad Pro 2nd Gen, iPadOS 16.1; iPhone 12 Pro, iOS 16.1; TV 4th Gen, tvOS 16.1; HomePods, audioOS 16.1 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Dec 3, 2022 11:27 PM in response to Arfaj02

When will I get the money back? -

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


• Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.


• Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


• All other payment methods – It might take up to 30 days for the statement to show the refund. Contact your financial institution if you don't see the refund after 30 days.


M1 Mac mini, macOS 13; Watch, series 7 GPS/cellular, watchOS 9.1; iPad Pro 2nd Gen, iPadOS 16.1; iPhone 12 Pro, iOS 16.1; TV 4th Gen, tvOS 16.1; HomePods, audioOS 16.1 and Airport Express w/ Airplay 2

I have requested a refund but still not received it yet?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.