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iPod Touch Won''t Restore

6823 Views 8 Replies Latest reply: Aug 26, 2010 9:47 AM by pabs1983 RSS
Daniel Filice Level 4 Level 4 (1,180 points)
Currently Being Moderated
Aug 14, 2010 9:39 PM
Sorry, this post is similar to others but with a unique problem. I have trouble with my iPod Touch that is running OS 2.3. When I connected it to my computer I had a notice that a newer software version was available (4.0?), so I attempted to update my iPod. A window opened up that said "Preparing iPod", but it did nothing, even after an hour. I disconected the iPod and reconnected, then I received a message that said "Error 1611. iTunes detecting an iPod in Recovery Mode" and it was recommended to restore the iPod. I click the Restore button, it seems like it starts the correct process until I get the same "Error 1611. iTunes detects an iPod in Recovery Mode. Click Restore to load software." After several attempts with the same notice, nothing. Now I have an iPod Touch that I can't restore. Any ideas???
Mac Mini, Mac OS X (10.6.3)
  • luvlabs Level 4 Level 4 (3,610 points)
    Currently Being Moderated
    Aug 15, 2010 7:54 AM (in response to Daniel Filice)
    This article will give you a number of possible ways to attack this type of error: http://support.apple.com/kb/TS1275.

    The whole 1600 series of errors relate to USB errors. Given that, restart your Mac (this will reset your USB ports) and try to install/restore/sync again. Also, if you are using a hub, try connecting directly to a USB port on your computer.
    iMAC 20", iMAC 21.5", Mac OS X (10.6.4), 2G touch iOS 4.02
  • mestres villanueva Calculating status...
    Currently Being Moderated
    Aug 15, 2010 8:46 AM (in response to Daniel Filice)
    I had the same problem when the new software was available. The only thing that worked was restoring my Itouch from another computer. This time I used a laptop, had no other program running adn finally after a week of trying different things this worked. I am now considering if I should risk and download the newer software version 4.0.2....???
    We had the same problem with another Itouch on the house and proceeded to do the same thing, we restored it using a laptop with the latest version of Itunes & had no problems getting it restored.
    dell dimension 51550, Windows XP
  • lazy_atom Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 19, 2010 10:04 AM (in response to Daniel Filice)
    didn't want to start a new thread seeing as there seems to be quite a few of a similar nature. thought i'd add my tuppence to this one...

    i have a first gen iTouch which has... never really worked that well... being honest. it never seemed to power off completely. always ran out of juice even if lying idle. tracks skipped etc. would apparently take just half an hour to recharge, and play for hours, then other times would be charging for hours and only play a few minutes. i never used video or photos on it.

    aaaaaanyway, to make a short story longer, recently it'd be connected to my mac and powering up, when it would bleep and switch-off and then start recharging from scratch. in a loop. yet another little quirk i thought.

    so, today, i decided to do a complete restore. and it's now completely useless.

    i have followed all the advice given (http://support.apple.com/kb/TS1275) and all the troubleshooting hints (http://www.apple.com/support/ipodtouch/assistant/restore/)
    and the instructions on restarting the Apple Mobile Device Service (http://support.apple.com/kb/HT1747) utilising 2 computers, 3 cables and 5 different ports to no avail.

    all that happens now is that it's stuck in the Recovery Mode, iTunes tries to restore, it hangs on the Preparing Ipod for Restore dialog for about 5 mins, blinks, reboots itself, and iTunes gives me the 1611 error. and round and round we go.

    it cannot be the USB ports or cables as some are suggesting. i've tried literally everything. short of smashing the damned thing off the nearest wall.

    anyone else got any ideas? unfortunately there are no Genius Bars in Ireland.
    Dual 1.8GHz G5, 17" MacBookPro, Mac OS X (10.4.11), 4GB Ram
  • pabs1983 Calculating status...
    Currently Being Moderated
    Aug 26, 2010 9:47 AM (in response to Daniel Filice)
    i have found that i have this problem when using USB3 ports. When i change to a USB2 port, it works fine.
    i7 920 Win 7 x64, iOS 4

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