Have been using an aftermarket keyboard on iPad for a couple of years…now I get the message “accessory not supported” and I can get it to release
I ve tried the soft reset, and cannot get to the on off slider to shut the iPad down
I ve tried the soft reset, and cannot get to the on off slider to shut the iPad down
Hello klwee,
Welcome to Apple Support Communities.
We understand that you’re unable to restart your iPad because it is unresponsive. We are happy to help.
These steps may help here: If your iPad won't turn on or is frozen - Apple Support
If your screen is black or frozen
Follow the steps for your device.
On your iPad without a Home button
Let us know if you have further questions.
Take care.
Hello klwee,
Welcome to Apple Support Communities.
We understand that you’re unable to restart your iPad because it is unresponsive. We are happy to help.
These steps may help here: If your iPad won't turn on or is frozen - Apple Support
If your screen is black or frozen
Follow the steps for your device.
On your iPad without a Home button
Let us know if you have further questions.
Take care.
Have been using an aftermarket keyboard on iPad for a couple of years…now I get the message “accessory not supported” and I can get it to release