esim

Normally it should work. Apple has put certain sanctions in place against Russia because of the war, I don't know if this is the case here or not. Have you contacted your carrier to work with to try to get this resolved?

Where did you buy the phone in America? Was it an unlocked phone or carrier subsidized?

If you bought an unlocked phone from the Apple store, it should work. It sounds like you bought a phone locked to a carrier.

I know you bought it in America, what store did you buy it from?