I dropped my iPad and it won’t start

I dropped my iPad and it won’t start

iPad, iPadOS 15

Posted on Dec 4, 2022 6:40 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 6, 2022 1:05 PM

Hi Sameee1,


Thanks for posting in Apple Support Communities.


With your iPad not starting, you can try a force restart to power it on.


On your iPad without a Home button
1. Press and quickly release the volume button closest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button until the device begins to restart.
4. If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You might need to charge for up to an hour.
5. If your iPad still doesn't turn on, contact Apple Support.

On your iPad with a Home button
1. Press and hold both the Home button and the top button until you see the Apple logo.
An iPad with arrows pointing to the Home button and the top button.
2. If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You might need to charge for up to an hour.
3. If your iPad still doesn't turn on, contact Apple Support.

You can find these steps in If your iPad won't turn on or is frozen.


You can contact Apple for service options or you can find a nearby Apple Authorized Service Provider.


Contact - Official Apple Support

iPad Repair & Service

Find Locations



Regards.



1 reply
Question marked as Top-ranking reply

Dec 6, 2022 1:05 PM in response to Sameee1

Hi Sameee1,


Thanks for posting in Apple Support Communities.


With your iPad not starting, you can try a force restart to power it on.


On your iPad without a Home button
1. Press and quickly release the volume button closest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button until the device begins to restart.
4. If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You might need to charge for up to an hour.
5. If your iPad still doesn't turn on, contact Apple Support.

On your iPad with a Home button
1. Press and hold both the Home button and the top button until you see the Apple logo.
An iPad with arrows pointing to the Home button and the top button.
2. If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You might need to charge for up to an hour.
3. If your iPad still doesn't turn on, contact Apple Support.

You can find these steps in If your iPad won't turn on or is frozen.


You can contact Apple for service options or you can find a nearby Apple Authorized Service Provider.


Contact - Official Apple Support

iPad Repair & Service

Find Locations



Regards.



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I dropped my iPad and it won’t start

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