AirPods Pro 2 case tracking not working.

I recently got the new AirPods Pro 2 and the tracking for the case isn’t working. It doesn’t even show up on my find my app. I have the iphoen xs max, could that be the reason why it’s not working? I don’t have the money to buy a new phone though.

Posted on Dec 4, 2022 7:50 AM

Reply
36 replies

Oct 2, 2023 7:16 PM in response to lazespud

Thank you very much for your post. I have the new pods with usb-c and the case wouldn’t connect. I’ve scrolled down trying every fix that didn’t work until I found yours. The only difference I used was a soft reset instead of turning the phone on/off and it worked perfectly. Thanks again you saved me at least a few hours on the phone and/or at trip to the 🍎 store.

AirPods Pro 2 case tracking not working.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.