4k tv streaming device won’t turn on

my apple 4k tv streaming device won’t turn on



Posted on Dec 4, 2022 9:13 AM

Reply
1 reply

Dec 6, 2022 2:02 PM in response to kslowjo

Hi kslowjo,


Thanks for posting here in Apple Support Communities. We can see that you reached us from an article that advises what to do if you can't turn on your Apple TV. Were you able to follow all the troubleshooting steps listed there including resetting your Apple TV? See: Reset or restore your Apple TV to its factory settings


"Reset your Apple TV 4K or Apple TV HD

  1. On your Apple TV, go to Settings > System > Reset.
  2. Choose a reset option:
    • Reset: This option is the fastest way to return your Apple TV to factory settings. This option doesn't require an Internet connection.
    • Reset and Update: This option returns your Apple TV to its factory settings and installs software updates. This option requires an Internet connection.

3. Keep your Apple TV plugged into power until the Reset process finishes. Then you can set up your Apple TV again."


If those steps didn't work, please connect with Apple for further assistance here: Apple Support


Take care.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

4k tv streaming device won’t turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.