Adobe photoshop elements download isn't working

I just purchased Photoshop Elements 2023 and when I go to download it, it starts downloading, then gives me an error message that I have an installation conflict and need to close the following program: Adobe Application Manager Error Code 131. I have no idea where to locate Adobe Application Manager.....please help? THANKS

MacBook Pro 15″, macOS 10.15

Posted on Dec 4, 2022 11:44 AM

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Question marked as Top-ranking reply

Posted on Dec 6, 2022 2:45 PM

Hi Beth Steward,


Welcome to Apple Support Communities. Since this error message and software is related to a third-party program, you may need to reach out to the developers for more help. However, we did find the following page from Adobe that should help since it mentions the error message you see - How can I fix error 131 for the Creative Cloud desktop app


If you need more help, there is a Contact Us link on that same page that will put you in contact with the Adobe.


Take care.

3 replies
Question marked as Top-ranking reply

Dec 6, 2022 2:45 PM in response to Beth Steward

Hi Beth Steward,


Welcome to Apple Support Communities. Since this error message and software is related to a third-party program, you may need to reach out to the developers for more help. However, we did find the following page from Adobe that should help since it mentions the error message you see - How can I fix error 131 for the Creative Cloud desktop app


If you need more help, there is a Contact Us link on that same page that will put you in contact with the Adobe.


Take care.

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Adobe photoshop elements download isn't working

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