iPhone locked to owner

my wife's iPhone 12 is locked and the account is being verified. Can I have the email verification sent to a different trusted email? We cannot access her email since it is connected to her Apple ID

Posted on Dec 4, 2022 1:22 PM

Similar questions

New iPhone 15 Pro Max locked to owner It is requiring the password for an email that I set the phone up with which I don’t remember that email password whatsoever. Secondly, I was hacked, and I had to change my Apple ID so the original email in question that they want a password for, doesn’t even exist anymore?? Please help
4114 3
Apple ID When my cousin received her brand new iPhone 13 Pro Max, she got a new phone number and unfortunately used her Gmail account to set up her iCloud account. Her Gmail account was set up using her old phone number that she doesn't have anymore. Now that she needs to reset her iPhone, Apple wants to send her a verification code through that old phone. After several failed attempts to reset it, she told me, her iPhone 13 Pro Max is showing the message "iPhone locked to owner". However, she does remember her iCloud password. She came to me with her case for solution. Is there anyone in our community to help me help her out, plz?
408 1
unlock iphone, contact the previous owner how can contact a previous owner of an iPhone? is locked by an apple id and i would like to send a mail to ask the unlock, but I cannot see all the email address, any idea?
968 2

1 reply

Raicya

Level 10

210,087 points

Dec 4, 2022 1:57 PM in response to williamashley

You can help her, see -> Help a friend or family member as their account recovery contact

Help a friend or family member as their account recovery contact - Apple Support (IN)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone locked to owner

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up