GMail not marked read on computer after reading on iphone

Ever since downloading the new IOS 16 on my iphone 14 pro I have been having email problems.

I use the apple mail app to sync and access all my email accounts (multiple gmail).

I can access my gmail account emails on the apple mail but after reading them I noticed that when I log into my one of my gmail accounts on my computer the emails that I previously read on my iphone with new IOS 16 are not marked as read but rather as unread. There is a synching issue between gmail and apple after this new IOS 16 release that is not sending the notification to the gmail servers that the emails have been read on iphone. Anyone have a solution for this?

iPhone 14 Pro

Posted on Dec 4, 2022 3:19 PM

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Dec 6, 2022 4:10 PM in response to BenEvest

Hi BenEvest,


To clarify, is the sync broken both ways? For example, if you go to the web server and read one or more emails, then refresh the Mail app on your iPhone, are they then marked as read?


Additionally, if you haven't already, toggle Mail off and back on under Settings > Mail > Accounts > [your gmail account name]. This forces a resync with the Gmail server.


If the issue continues beyond that, remove the account from your iPhone entirely and add it back.


"Log out of or remove email accounts

  1. Go to Settings  > Mail > Accounts.
  2. Tap the email account you want to remove, then do one of the following:
    • If you’re removing an iCloud email account: Tap iCloud, tap iCloud Mail, then turn off “Use on this iPhone.”
  • If you’re removing another email account: Turn off Mail.
    • Note: To remove the email account from all apps on your iPhone, tap Delete Account.



Add email accounts

The first time you open the Mail app on your iPhone, you may be asked to set up an email account—just follow the onscreen instructions.

To add additional email accounts, do the following:

  1. Go to Settings  > Mail > Accounts > Add Account.
  2. Do one of the following:
    • Tap an email service—for example, iCloud or Microsoft Exchange—then enter your email account information.
    • Tap Other, tap Add Mail Account, then enter your email account information."


Cheers!

Jan 29, 2023 1:33 PM in response to BenEvest

I had this problem too... And up until this problem started happening a little bit ago I've realized that people also have not been getting my emails that I've sent from my iPhone 14, even though they all appear to have sent. Tried it on my computer, and they were able to confirm they received it that time. Also, when I deleted the account off my phone and then added it back, I had apparently 70 (I get a lot of emails) unread and somehow back in my inbox after having already viewed them, replied to some of them (which appeared to have sent but didn't), and filed them the way I wanted them, all over again. But I believe after doing that, we're back to normal. Thank goodness somebody already had this question answered or I could have been looking at a much bigger problem!

Mar 7, 2023 2:17 PM in response to BenEvest

I am having the same issue. I have tried all sorts of suggested solutions that I found online, but nothing has worked. My work account is syncing properly, but nothing I read and/or delete on my phone from my personal account is showing as read on my computer. It is syncing just fine in the other direction- everything I read and delete on my computer shows as read or does get deleted on my phone.


Mar 7, 2023 8:37 PM in response to Kirsten_K

I HOPE someone sees these posts and fixes our issue! Mine is the same - one gmail account works fine with my iPhone syncing with my computer and the other account does not sync at all. So every night I'm deleting tons of messages that I already read and deleted on my phone.


Tonight I got the idea to forward my messages from my gmail account that is not syncing to the account that is syncing. IT WORKED! So now at least when I do things on my iPhone it syncs to my computer and it's less work. If you can't forward to your work gmail - maybe try setting up a new gmail account and forward the account that's not syncing to a new account to see if that works.

GMail not marked read on computer after reading on iphone

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