how do i unfreeze this?

Here you can see that my phone has a notification in the middle. It has frozen and know I csn not respond to the question. I am not able to use my phone because the notification froze the screen. How do I fix this?


Nora Coskun-

iPhone 14 Pro, iOS 16

Posted on Dec 4, 2022 4:45 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 6, 2022 4:50 PM

Hi Noracoskun7819,


If your iPhone is entirely non-responsive, we'd recommend attempting a force restart. After which if things are working as expected, you'll be good to go.


"Force restart iPhone

If iPhone isn’t responding, and you can’t turn it off then on, try forcing it to restart.


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.

An illustration of two iPhone models, one with a Home button and one without, with the screens facing up. The volume buttons for each model are on the left side of iPhone, and the side button is on the right.

Note: For force restart instructions for iPhone 7, iPhone 6s, or iPhone SE (1st generation)—models that don’t support iOS 16—see the iOS 15 version of this page."


-----------------------


If the issue returns, or you're unable to force the iPhone to restart, then we'd recommend the following steps: If your iPhone won't turn on or is frozen - Apple Support


"If your iPhone turns on but gets stuck during start up

If you see the Apple logo or a red or blue screen during startup, try these steps:

  1. Connect your iPhone to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
  2. Select your iPhone on your computer.
  3. While your iPhone is connected, follow these steps:
  • On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.

    • An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.
  • On your iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume down button at the same time.
    • An iPhone with arrows pointing to the volume down button and the side button.
    • On your iPhone 6s or earlier, including iPhone SE (1st generation): Press and hold both the Home button and the side button or the top button at the same time.
  1. Keep holding the buttons until you see the recovery mode screen.
  2. An iPhone showing the recovery mode screen.
  3. When you get the option to restore or update, choose Update.
  4. A Finder window showing a prompt with the choice to update or restore your iPhone. Update is selected.
  5. Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode. Repeat steps 2-4."


Cheers!

1 reply
Question marked as Top-ranking reply

Dec 6, 2022 4:50 PM in response to Noracoskun7819

Hi Noracoskun7819,


If your iPhone is entirely non-responsive, we'd recommend attempting a force restart. After which if things are working as expected, you'll be good to go.


"Force restart iPhone

If iPhone isn’t responding, and you can’t turn it off then on, try forcing it to restart.


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.

An illustration of two iPhone models, one with a Home button and one without, with the screens facing up. The volume buttons for each model are on the left side of iPhone, and the side button is on the right.

Note: For force restart instructions for iPhone 7, iPhone 6s, or iPhone SE (1st generation)—models that don’t support iOS 16—see the iOS 15 version of this page."


-----------------------


If the issue returns, or you're unable to force the iPhone to restart, then we'd recommend the following steps: If your iPhone won't turn on or is frozen - Apple Support


"If your iPhone turns on but gets stuck during start up

If you see the Apple logo or a red or blue screen during startup, try these steps:

  1. Connect your iPhone to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
  2. Select your iPhone on your computer.
  3. While your iPhone is connected, follow these steps:
  • On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.

    • An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.
  • On your iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume down button at the same time.
    • An iPhone with arrows pointing to the volume down button and the side button.
    • On your iPhone 6s or earlier, including iPhone SE (1st generation): Press and hold both the Home button and the side button or the top button at the same time.
  1. Keep holding the buttons until you see the recovery mode screen.
  2. An iPhone showing the recovery mode screen.
  3. When you get the option to restore or update, choose Update.
  4. A Finder window showing a prompt with the choice to update or restore your iPhone. Update is selected.
  5. Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode. Repeat steps 2-4."


Cheers!

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how do i unfreeze this?

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