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Wendy_parry Author

Level 1

4 points

Double Billing

Hi I was billed twice for my December iTunes payment. How do I get a refund.

Posted on Dec 4, 2022 11:02 PM

Best reply

Raicya

Level 10

208,389 points

Posted on Dec 5, 2022 2:24 AM

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.

Or try to -> Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

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Double Billing

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