You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iphone 14 Plus is frozen.

I have a black screen. It will not turn on.

iPhone 14 Plus

Posted on Dec 5, 2022 5:15 AM

Reply
1 reply

Dec 7, 2022 7:17 AM in response to oatis1

Hi oatis1,


If your iPhone screen is black and not responding, you'll need to follow these steps: If your iPhone won't turn on or is frozen - Apple Support


"

On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo.
  4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
  5. If your phone still doesn't turn on, contact Apple Support.

"


That should resolve this for you.


Cheers.

My iphone 14 Plus is frozen.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.