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Watch Frozen w/Apple Logo

My watch is frozen on the Apple logo. I've tried holding down the two side buttons, but it won't shut down.

Apple Watch

Posted on Dec 5, 2022 1:03 PM

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Question marked as Top-ranking reply

Posted on Dec 5, 2022 2:40 PM

The only option is to press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

If you've completed that troubleshooting and the issue is still not resolved, Contact Support.


Click here > Contact - Official Apple Support

or phone numbers 

Click here > Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Dec 5, 2022 2:40 PM in response to pacer25jones

The only option is to press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

If you've completed that troubleshooting and the issue is still not resolved, Contact Support.


Click here > Contact - Official Apple Support

or phone numbers 

Click here > Contact Apple for support and service - Apple Support


Watch Frozen w/Apple Logo

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