Hi every time I use AirPods I get the couldnnot be verified message would that because of my phone or because of the AirPods? I just want to get them verified and don’t know what I can do to cause them to be verified

What’s the next step to take to verify my AirPods each time I connect to any AirPods from my phone it says unable to verify and it’s my second pair of AirPods so I’m just curious if it could be my phone or what it is

Posted on Dec 5, 2022 2:28 PM

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Question marked as Top-ranking reply

Posted on Dec 6, 2022 10:17 AM

Hi Jcole0824, welcome to the Apple community

I hope you are doing well 🤗


Unfortunately if you get this message the AirPods you are trying to connect are not real.

Unfortunately, there is nothing you can do.


You can find more information below :

-If you get a 'Cannot Verify AirPods' alert - Apple Support


If the issue is not resolved, feel free to come back to us or contact Apple support for more information.

Apple support is available here: Apple Support


See you soon👋

Julio

1 reply
Question marked as Top-ranking reply

Dec 6, 2022 10:17 AM in response to Jcole0824

Hi Jcole0824, welcome to the Apple community

I hope you are doing well 🤗


Unfortunately if you get this message the AirPods you are trying to connect are not real.

Unfortunately, there is nothing you can do.


You can find more information below :

-If you get a 'Cannot Verify AirPods' alert - Apple Support


If the issue is not resolved, feel free to come back to us or contact Apple support for more information.

Apple support is available here: Apple Support


See you soon👋

Julio

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Hi every time I use AirPods I get the couldnnot be verified message would that because of my phone or because of the AirPods? I just want to get them verified and don’t know what I can do to cause them to be verified

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