Problem saving print presets in Ventura
I can’t save changes in print preset since upgrading to Ventura
iMac 24″, macOS 13.0
I can’t save changes in print preset since upgrading to Ventura
iMac 24″, macOS 13.0
Mac OS previous to Ventura, such as Catalina and Monterey work fine for printing with working ColorSync/ICC management with Adobe CC apps like Lightroom CC and Photoshop CC. Ventura definitely breaks ICC pruning from Lightroom, which no linger works as it used to, though I got Photoshop to sort of work properly (but with having to set printer options manually for every print). The Lightroom ICC issue seems to be a separate issue to the Print Presets issue, but perhaps just reflects a different aspect of buggy code underneath the print dialog in Ventura.
For theaudiodoc, I would recommend backing up and reinstalling Big Sur or Monterey Mac OS. PITA, sure. But, it will be less painful in the long run than putting up with the broken printing from Ventura.
Thank you Steven,
I may have to do as you say and revert to Big Sur!
I am having the same problem: unable to change or save printer settings. Ventura 13.3.1 on a Mac Mini M2 Pro, printing to Epson 3880 using Epson driver 12.62, printing from Photoshop with "Color Handling: Photoshop Manages Color". In the Print Settings dialog, "Printer Options > Color Matching" selector is grayed out with "Epson Color Controls" selected. I am able to change settings in the "Printer Settings > Basic" panel (e.g. High Speed), but when I click Save from Print Settings and go back into Print Settings again, my changes have reverted back to their old values.
Oddly, if I instead select "Color Handling: Printer Manages Color", then the "Printer Options > Color Matching" selector is not grayed out and I can change it from Epson Color Controls to ColorSync. This setting of course does not stick, but the inverted disable behavior of this selector might give a hint about where the bug is.
Following up on my post from earlier today, I have come up with a workaround. If I define my print presets in Preview instead of in Photoshop, the settings are properly recorded. I can then successfully use those presets to print from Photoshop, as long as I don't change any settings from the values in the preset.
Sadly, Preview suggestion doesn't work for me - even Preview itself still doesn't retain Paper Feed choice.
Just my personal opinion, but I think they know about these problems with the print module, but either can't fix them, or there is not enough noise being generated! After all, how many Mac users are printing photos to photo printers? Searching for info, either video tutorials or printed info, it seems more of them are using Windows rather than Mac.
Also, I have been informed by a print software developer that hey have been in touch with Apple in regards to these Ventura bugs so Apple for sure knows about them.
Not knowing the nuts and bolts myself of fixing bugs like this, it may just be them saving face by not admitting to problems with the print module or they don't want to invest the resources to fix them.
I have to admit most everything else with my Apple devices work fine other than external drives connected to my Mac Mini M1 being dumped/corrupted if I don't manually eject them before shutting down, or rebooting.
I think I've mentioned before, but I thought I was leaving this buggy stuff behind migrating from Microsoft to Apple! :-). Such is life!
I was also having this problem, too. I went out to my Brave browser, changed the printed and saved the settings in Brave. Now they're showing up properly in my graphics program. I don't know what all programs this workaround might work on, but it's simple enough to try.
Apple Support unhelpfully removed a reply to this thread I put up with directions and link on reverting to Monterey from Ventura. The reason they cited was that this is a security risk. Well, it could be if you do it wrong, and leave the option to boot from an external drive still enabled after you reinstall Monterey. Make sure to re-enable boot security if you do this, especially with laptops or machines in public spaces. You can google how to down-date a Mac, and it is not as straightforward as it used to be, but you can do it safely and migrate back all your data from a cloned backup or Time Machine backup of Ventura OS. I won't post a link but a site called AppleToolBox has very good protocols.
Well that means support is indeed reading these posts, so someone is aware that we are having these issues! I did read your message about rolling back to Monterey. Thank you!
I installed Qimage One and am able to get good prints now with the correct profiles. Don't need to worry about print presets in Ventura. Qimage does that for me. Shouldn't have to use a work around whether rolling back to a previous OS or installing third party print software. Apple should just fix the print module in Ventura!
It's shocking that Apple engineers did not test this software to make sure any new features did not break core functionality. Not just for photographers but for business users too. The Ventura print preset disfunctionality also messed up printing to our Xerox color copier at work. I had to photocopy a singe-sided printout of a safety manual at work to make up a couple of binders for users because the PDF would not print-double sided due to the Ventura "upgrade" to the print dialog breaking the printer features I had been using fine in Monterey. This has to be happening to a lot of people.
I have had problems with Lightroom Classic crashing with Ventura when I changing print settings (reported here https://community.adobe.com/t5/lightroom-classic-bugs/p-print-module-page-set-up-crashes-lightroom-classic-v-12-0-1/idi-p/13326937). Started back in November 2022 and in my case went away when I completely deleted and re-installed printer drivers. (Others had to wait till the most recent Ventura update - almost 6 months!!).
But when the crashing stopped it appeared my saved print settings for different papers had gone too.
Since then I have experienced issues described here: in LR Classic settings for media and quality revert to default however many times you save them. The custom presets for e.g. printing on glossy paper are all listed but when I choose them they turn out to be default settings ('plain paper' every time). I downloaded a trial version of dedicated printing software in the hope that would provide a way out, but the problem is the same, or even worse (it looks as if the settings are not even saved for the specific job in hand). So it must be an Apple issue.
The funny thing is: someone mentioned they could create presets using the program Preview, which apparently shows different behaviour.I realized that in my case too only Preview gives me a list of standard Epson printer presets (glossy paper, archival matte etc) that should always be there. These standard options I don't get to see in Lightroom. And indeed, when I saved a preset in Preview it showed up as stable preset in LR. It makes no sense but isuseful as a workaround.
For these simple prints I don't use ICC profiles so I have no experience to share with this aspect.
Apalca,
I got an email copy of your message, but don't see it here?
The settings in the Apple module won't stick no matter what! Using the Qimage One app, you set everything in Qimage, printer name, media type, paper size feed type and paper ICC profile, when you have the exclamation point in the print settings box, you go once to the apple print module and make your settings and then you get the green check mark in the printer settings box. Qimage support told me not go and look at them again, they won't have stuck. In any case I'm now getting good prints on my old R1900. Before, from LR Classic or On1 Photo Raw, they looked like they were double profiled or the incorrect profile.
I
do still have an issue with any paper that requires the rear feed on my printer. I have not been able to print on any heavier fine art type papers.
I'm not an expert at any of this. Still have a lot to learn. But I've read that you should make sure you are using drivers from your printer manufacture and not Apple drivers. If you are using Epson papers make sure you download and install the driver with ICC profiles and install that. In my case, somehow I managed to have only the driver installed. I downloaded the ICC profiles separately and most of them wouldn't install in Ventura because they were 32 bit and Ventura is 64 bit only. I reset my printers and started over with Epson drivers installing the photo printer first and then my Epson WF3640 which I use for document printing and scanning.
Anyway as I think I mentioned, I've migrated from MS Windows 10 where I never had any of these issues with printing photos. Its really quite shocking that this is even possible with Apple! I expected better!
Of course IMO Epson is not blameless in all of this. At the very least they should be working with Apple to get all of this fixed. In my case, with an old printer like The R1900 I don't think they care. I'm sure they'd like me to buy a new printer. One thing is for sure. I'll be more careful about installing Mac OS updates. I should have learned my lesson with updates to Windows 10 -- invariably something didn't work after Windows updates.
FWIW, I understand there were some bugs with ICC profile up to a point with Big Sur, which is what my MacBook Pro and Mac Mini M1 came with. I regret updating, but honestly, I had not yet made any photo prints with my R1900 at that point, so I don't know anything about how the print module worked, other what others are reporting.
Thank you @theaudiodoc for your complete report of your experience. Funny that my post is no longer on this page, I don't know how that happened. But then as this thread proves there are many thing happening we don't understand :-)
I updated to Ventura from Mac Catalina, and with Catalina everything worked fine -presets, printer settings, I had it all organized and it worked perfectly. Provided, as you mention, that you use drivers from the printer manufacturer (that in itself is a maddening thing: why should Apple in its arrogance silently replace original printer drivers with their own versions -who asked for this? When for some reason you re-install a printer you may fall into this trap any time.) So I share your frustration, only in your case I think it's probably worse, switching to Mac and ending up in this swamp.
From what you write it is clear there is no solution, not even with external software like Qimage. As I may have to do quite a lot of printing the coming month I think I'll downgrade to the oldest supported OS version, perhaps even Catalina. At least I can then rely on my system to do what it is supposed to do. I also have a fairly old printer, a Stylus Pro 3880, so yes, I agree, possibly these old printers may be abandoned by Epson and we shouldn't count on updated drivers.
To me too it is incredible that these problems occurred in the first place - the only application that seems to handle printing almost as you would expect is Preview (I can save custom settings there and when I choose a custom preset the settings are correct; but I have to make this choice for every single print as the thing always reverts to 'none' instead of keeping the latest settings). It is as if Apple developers only tested printing for a few Apple programs. What I find even more shocking is that this has now been going on for half a year! Half a year during which people could not properly use their printers on which they are dependent for work, orders, assigments.. And not a word from Apple...
Indeed these issues are very surprising to me, as I always understood Apple Mac to be the computer of choice to the publishing and visual arts community. Microsoft seems to be more entrenched in the business world. Doing my homework recently on photo printing, I seem to be finding more using MS Windows than Mac. I'm sure it's difficult for these companies to ensure their operating systems work with third party hardware and software. I think MS has more of a challenge in that regard than Apple and yet they don't seem to be having these type of issues with photo printers. I'm assuming newer Epson and Canon printers are having the same problems, but that an assumption and I really don't know.
Hopefully Apple is able to fix these bugs soon.
I found a message in my Spambox from Apple Communities: that they had removed the reply you only received in the mail because "it contained rants or complaints that weren’t constructive." I suspect this is done by the system trained to do a crude sanitizing job - that a human Apple eye is reading this thread is unlikely, given the silence on these issues on Apple's part. [this reply the system will probably also consider to be lacking constructivity :-) ]
Problem saving print presets in Ventura