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Level 1

5 points

I purchased a ringtone and it doesn’t show up as an option for me to select under sound and haptics, ringtones

I purchased a ringtone from iTunes and it doesn’t show up as ringtone

iPhone 13, iOS 16

Posted on Dec 5, 2022 5:27 PM

Top-ranking reply

Level 10

209,175 points

Posted on Dec 6, 2022 2:22 AM

If you have followed all the steps and instructions in Related Article: Use tones and ringtones with your iPhone or iPad and if you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)

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