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I have and old iPad and when I set it up I had a different email address and password I want to use this iPad again and can’t remember password or Apple ID I’m not sure which iPad it is I’m limited with this kind of stuff
Hello Steobyrne,
Here are a few resources to help you recover the forgotten ID and password:
If you forgot your Apple ID email address or phone number - Apple Support Note that typically this is an email address you use.
Click on this link to read what to do "If you forgot your Apple ID password" --> If you forgot your Apple ID password - Apple Support
or go directly to this link --> http://iforgot.apple.com/
If you still need help:
Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Click here --> Contact Apple for help with Apple ID account security - Apple Support
If absolutely necessary you may be able to get Apple to reset the iPad. Everything on it will be lost but at least you will be able to start over with your new ID.
Reset device:
Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. This is done online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not provide details in the article as to what is acceptable proof. Prior to this official service Apple typically required the original receipt* issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership).
Hello Steobyrne,
Here are a few resources to help you recover the forgotten ID and password:
If you forgot your Apple ID email address or phone number - Apple Support Note that typically this is an email address you use.
Click on this link to read what to do "If you forgot your Apple ID password" --> If you forgot your Apple ID password - Apple Support
or go directly to this link --> http://iforgot.apple.com/
If you still need help:
Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Click here --> Contact Apple for help with Apple ID account security - Apple Support
If absolutely necessary you may be able to get Apple to reset the iPad. Everything on it will be lost but at least you will be able to start over with your new ID.
Reset device:
Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. This is done online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not provide details in the article as to what is acceptable proof. Prior to this official service Apple typically required the original receipt* issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership).
I forgot my Apple ID and password
