Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Camera Not Working

I have a problem with the front camera, I think it's from the last iOS update, it doesn't work in any application, it's not Sparta, it doesn't move from its place, please help me with this problem!

iPhone 11 Pro

Posted on Dec 6, 2022 5:54 AM

Reply
Question marked as Best reply

Posted on Dec 6, 2022 6:00 AM

It looks like a hardware (camera? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Best reply

Dec 6, 2022 6:00 AM in response to allleeex

It looks like a hardware (camera? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Camera Not Working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.