I can't get rid of a badge on Video.

On Facetime, I can't get rid of a red badge on Video that noted I had a missed call.


iMac 21.5″, OS X 10.10

Posted on Dec 6, 2022 11:04 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 8, 2022 2:41 PM

Hi perlenoire,


Thanks for posting in Apple Support Communities! If your notification badge is not clearing when you open the app, try restarting the application and your Mac. Restarting can fix many issues.

Quit apps on Mac

Shut down or restart your Mac


Should it continue to show the badge, check to be sure your software is updated to the latest version. Outdated software can cause things to not work as expected:


"Before installing new software, it's a good idea to back up your Mac.

  1. From the Apple menu  in the corner of your screen:
    • Choose System Settings. Then click General in the sidebar, and Software Update on the right.
    • Or choose System Preferences. Then click Software Update.

2. If Software Update finds new software, click the Update Now or Upgrade Now button to install it.

Software Update windowe

3. Enter your administrator password, if asked. During installation, your Mac might restart, and you might see a progress bar or blank screen several times.

If Software Update says that your Mac is up to date, then no new software is currently available for your Mac model. Software Update shows only updates and upgrades that are compatible with your Mac."

-Update macOS on Mac


Hope that helps!



4 replies
Question marked as Top-ranking reply

Dec 8, 2022 2:41 PM in response to perlenoire

Hi perlenoire,


Thanks for posting in Apple Support Communities! If your notification badge is not clearing when you open the app, try restarting the application and your Mac. Restarting can fix many issues.

Quit apps on Mac

Shut down or restart your Mac


Should it continue to show the badge, check to be sure your software is updated to the latest version. Outdated software can cause things to not work as expected:


"Before installing new software, it's a good idea to back up your Mac.

  1. From the Apple menu  in the corner of your screen:
    • Choose System Settings. Then click General in the sidebar, and Software Update on the right.
    • Or choose System Preferences. Then click Software Update.

2. If Software Update finds new software, click the Update Now or Upgrade Now button to install it.

Software Update windowe

3. Enter your administrator password, if asked. During installation, your Mac might restart, and you might see a progress bar or blank screen several times.

If Software Update says that your Mac is up to date, then no new software is currently available for your Mac model. Software Update shows only updates and upgrades that are compatible with your Mac."

-Update macOS on Mac


Hope that helps!



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I can't get rid of a badge on Video.

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