I have Apple One. When I was trying to view articles in news, it kept saying I needed to subscribe to apple new +… which is part of Apple one. I paid because I want to read the article, but need a refund and for this to be fixed. I found another article I tried to comment on and it was locked as if this is already fixed. It is not.
iPhone 13 Pro Max
Hello AppleCrayCray,
We'd recommend checking to see if your subscription is still active by completing the steps listed here: If you want to cancel a subscription from Apple - Apple Support that are also listed below.
If it shows active, then we'd recommend making sure you have the Apple One Premier subscription that includes Apple News+. More info on what is included can be found here: Bundle Apple subscriptions with Apple One - Apple Support
Lastly, you can request a refund by completing the steps listed here: Request a refund for apps or content that you bought from Apple - Apple Support that are also listed below.
"How to request a refund
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription."
Best regards.
Hello AppleCrayCray,
We'd recommend checking to see if your subscription is still active by completing the steps listed here: If you want to cancel a subscription from Apple - Apple Support that are also listed below.
If it shows active, then we'd recommend making sure you have the Apple One Premier subscription that includes Apple News+. More info on what is included can be found here: Bundle Apple subscriptions with Apple One - Apple Support
Lastly, you can request a refund by completing the steps listed here: Request a refund for apps or content that you bought from Apple - Apple Support that are also listed below.
"How to request a refund
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription."
Best regards.
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call -
If necessary, use Twitter or Messages.
It was active when I posted this. Did you read?
Apple News is forcing me to subscribe when I have Apple one already
