My phone won’t update it says I’m no longer connected to the internet

Why won’t my phone update it says I’m no longer connected to the Internet I have manually reset the phone turn the phone off restart of the phone it’s still won’t update it keeps giving me the same error message and it’s for update 15.7.1

iPhone 13, iOS 15

Posted on Dec 7, 2022 4:46 AM

Reply
1 reply

Dec 8, 2022 12:29 AM in response to Grego89

Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support



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My phone won’t update it says I’m no longer connected to the internet

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