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We are being charged 6.77 twice per month for over 1 year, and now we see an additional (3rd) charge of 6.77 per month. We do not subscribe to anything. We ONLY tried (FOR 3 FREE MONTHS) Apple TV. What are all these charges for? PLEASE REFUND

We are being charged 6.77 twice per month for over 1 year, and now we see an additional (3rd) charge of 6.77 per month. We do not subscribe to anything. We ONLY tried (FOR 3 FREE MONTHS) Apple TV. What are all these charges for? PLEASE REFUND

unknown,

Posted on Dec 7, 2022 8:18 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 7, 2022 9:10 AM


Please check what you were charged for. If you can’t find items listed for the matching price in your purchase history, then it was not billed to that account. If there are multiple accounts that use your payment method, then check for each one.


If none have the matching charge, then contact your bank or card issuer about these charges. Maybe they can undo or reverse the unauthorized charges?

Maybe an acquaintance is using your payment method? Maybe your payment method is compromised and used by a scammer? Check the exact charge description to match any previous authorized charges. Any difference might point to an imposter (someone claiming to be Apple, that has your payment information).

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Identify legitimate emails from the App Store or iTunes Store - Apple Support

2 replies
Question marked as Top-ranking reply

Dec 7, 2022 9:10 AM in response to christiane242


Please check what you were charged for. If you can’t find items listed for the matching price in your purchase history, then it was not billed to that account. If there are multiple accounts that use your payment method, then check for each one.


If none have the matching charge, then contact your bank or card issuer about these charges. Maybe they can undo or reverse the unauthorized charges?

Maybe an acquaintance is using your payment method? Maybe your payment method is compromised and used by a scammer? Check the exact charge description to match any previous authorized charges. Any difference might point to an imposter (someone claiming to be Apple, that has your payment information).

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Identify legitimate emails from the App Store or iTunes Store - Apple Support

We are being charged 6.77 twice per month for over 1 year, and now we see an additional (3rd) charge of 6.77 per month. We do not subscribe to anything. We ONLY tried (FOR 3 FREE MONTHS) Apple TV. What are all these charges for? PLEASE REFUND

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