Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

PartnerDiego Author

Level 1

4 points

MS 365 (Office) subscription not recognized by Microsoft

I've subscribed to Microsoft 365 (premium) on my iPhone and am billed

annually, but my subscription is not recognized by Microsoft: when I try

to "activate" it on any of my devices through any of MS applications,

nothing is found. I'm using the email address associated with my iCloud

account, which is also used for a MS365 account, but the MS365 account

shows no transaction or subscription associated with the account, while I

can see the subscription on my AppStore and iCould account on all my

devices. Any ideas how to resolve?

MacBook Pro 15″, OS X 10.11

Posted on Dec 7, 2022 11:42 AM

Best reply

MrHoffman

Community+ 2024

Level 10

117,537 points

Posted on Dec 7, 2022 11:51 AM

Contact Microsoft Support for questions or issues with Microsoft licensing.

View in context

MS 365 (Office) subscription not recognized by Microsoft

Similar questions